THE TOTAL COVER FOR YOUR IT SYSTEMS
The total cover for your IT systems, preventative maintenance with scheduled visits to ensure system uptime. Any IT emergencies and your personal IT engineer will come within 4 hours. Telephone advice, an IT manager for meetings whatever your needs it's covered in this all inclusive package.
UNLIMITED'S ANSWER
With unlimited IT Support you need never worry about your IT support
again. No longer will each IT visit cost you money. This all inclusive IT
support agreement means that you need never worry again. Your IT
systems will get full IT systems preventative maintenance, routine
checks and analysis, based on IT best practice will ensure that you get
the best out of your IT systems.
In an extreme case that there is a problem and your engineer is not on site he will be there rapidly to resolve the issue. If there is a hardware issue, our engineers will diagnose and help you obtain warranty
replacement or help replace the failed component quickly and with as
little downtime as possible. No matter how long it takes or what the
issue, it is included.
With unlimited support you will be assigned your own IT Engineer, the
same engineer will be ready to support you and will always be on the
end of the phone to give expert advice based on his knowledge of your
systems. If he is not available; there is always another member of our
team to assist in those emergencies where speed is the key.
BENEFITS OF THE COMPLETE IT SUPPORT PACKAGE
- Personal IT engineer assigned to look after your needs
- Preventative maintenance carried out every day
- Intelligent, knowledgeable phone support with remote access
- Expert IT advice on purchases, or any technical support needed
- Visibility, IT reports emailed weekly
- Quick response times of 4 hours or less
- Honest, clear descriptions of IT issues as they occur
- Qualified Microsoft engineers
- Standard monthly cost, a part time salary with full IT company backup.
- No Hidden costs.
- All company IT needs included.
- Meetings.
- Server, firewall, email issues
- User PC problems
- Weekly visits, daily checks
- Monthly management review
- Internal IT health check twice per year
