We will respond to your every IT problem on a per call basis if required, your system has just crashed and you need a certified and qualified IT technician to resolve the problem.
Unlimited is here to help. You will have your personal IT Technician on call. We can also recommend a schedule preventative maintenance routine to ensure business uptime.

UNLIMITED'S ANSWER

With Unlimited's call out service you wil not have these frustrating issues, whilst you require good IT support, weekly regular visits are not necessary for your operation. You may have someone internally who can handle the small issues or you simply do not have that many IT issues. With the callout service you only call us when you have to.

At Unlimited we understand that a small business's IT systems are as important as larger companies, in many cases a single computer not working is a major problem for a small business. With our call out
services we respond within 4 hours in an emergency.

We have seen many companies that are frustrated because every time they call thier IT support company they get sent a different IT engineer who does not understand the setup, another engineer installed your systems, so he will spend the time learning the system and talking to the setup engineer. During this expensive time you are probably being charged by the hour and your issues are not being resolved. At Unlimited we assign each customer a preferred engineer. You will call
him directly and he will respond to your needs.

BENEFITS OF THE COMPLETE IT SUPPORT PACKAGE

• Personal IT engineer assigned to look after your needs
• No regular visits, hours only charged when engineer is called in
• Intelligent, knowledgeable phone support
• Expert IT advice on IT purchases
• Quick response times of 4 hours and less
• Honest, clear descriptions if IT issues as they occur
• Qualified Microsoft engineers

DETAILS

• Low hourly rate
• Flexible payment options
• No contractual obligations
• Confidentiality clause's
• A preventative maintenance routine can be scheduled on a weekly or fortnightly basis as required